Part history, part ethnography, part marketing theory and part coffee memoir, Everything but the Coffee places Starbucks at the center of the hypocrisy of the American middle class. Simon has to stretch a great deal here, as he explores why, for a time, the American middle class saw Starbucks is central to its identity.

Simon shows us how we really live, and it ain't pretty. There was a time, not so long ago, Simon reminds us, that many of us wondered why people would pay so much money for a cup of coffee--even as we were edging closer in line to place our own order. Starbucks, writes Simon, "had little to do with coffee, and everything to do with style, status, identity and aspiration. ... Starbucks delivered more than a stiff shot of caffeine. It pinpointed, packaged, and made easily available, if only through smoke and mirrors, the things that the broad American middle class wanted and thought it needed to make its public and private lives better." Starbucks fed our emotional needs for status. It became our little "self-gift," an emotional pick-me-up. It allowed us to feel successful.

It also provided a safe, clean "third space" between home and work, those big chairs and couches becoming our new public sphere. It brought us exotic places and sounds, exposed us to an underground in the safety of a cushy seat: teaching us about places where our coffee came from, and new music and literary voices. It tried to be our cultural guide and helped us feel good about our environmental footprint through its green campaigns and aid to farmers, even if Starbucks did little and we did nothing but buy coffee. It did so consciously, purposefully manipulating our desires, hopes and aspirations, all the while making us feel good about ordering up a venti soy latte.